Privacy & Cookies

AKRALAB is committed to the respect and privacy of your personal data, for which we have adopted a technical and legal measures to adequately protect the confidentiality of the personal data we receive, store and / or process from users who visit our site
You can visit our website at any time and browse it without giving personal information, remaining anonymous, notwithstanding that in order to access and / or use any of AKRALAB’s services, it is necessary for web users to provide AKRALAB certain personal data that will be subject to automated processing by AKRALAB.

Responsible for the data

Who is responsible for the treatment of your data?

  • Identity: AKRALAB, S.L.U.
  • CIF: B03362621
  • Address: Pol. Ind. Las Atalayas. Avda. Antigua Peseta, 77. 03114 ALICANTE (Spain)
  • Telephone: +34 965 116 521
  • Email:
  • Data Protection Officer / DPD:


For what purpose will we process your personal data?

At AKRALAB, S.L.U. We will process your information to:

  • Manage the commercial relationship that you have subscribed and contracted with us. In order to resolve queries, observations, suggestions and claims made through the existing contact forms on the website, by email, through the online chat available on our website and by phone.
  • Making a budget adjusted to your needs.
  • Manage email communications with interested parties.
  • Technical support. For the management and resolution of breakdowns, in addition to responding to a request for a guarantee process, and / or a spare parts budget for equipment repair.
  • Sending commercial communications by email or by any other means of communication (by way of example and not limitation, by telephone, SMS, social networks), Newsletters and / or blog news prepared by Akralab, and commercial information related to the diagnostic sector clinical, research and industry; exclusive trademarks, services and products provided to clients own and / or distributed by Akralab.
  • Akralab does not currently have a section enabled so that the user can register for job offers, therefore the not required sending of a curriculum vitae with their personal data by email or through the web form, will be done under their sole and exclusive responsibility, being able AKRALAB to proceed in its case, to eliminate said curriculum.

For how long will we have your data?

The personal data you provide will be kept as long as the current business relationship is maintained. Also, even if the relationship between the parties ends AKRALAB, S.L.U. will continue to keep your information for sending newsletters related to our products and services. You can always exercise the rights recognized by current regulations by contacting through the route that is most comfortable for you.
However, we inform you that we will periodically review our systems to proceed to eliminate those data that are not legally necessary.


What is the legitimacy for the treatment of your data?

According to the purposes of collecting our data, the processing of your data is necessary to:

1. Manage the commercial relationship that you have subscribed and contracted with us.

  • Execution of a contract (enabled by article 6.1.b GDPR)
  • Consent of the interested party (enabled by article 6.1.a GDPR)
  • Compliance with a legal obligation (enabled by article 6.1.c GDPR).

2. Sending commercial communications

  • Consent of the interested party (enabled by article 6.1. GDPR)
  • Consent of the interested party (enabled by article 20 LSSICE)
  • Legitimate interest (enabled by article 6.1.f GDPR)

3. Making a budget adjusted to your needs

  • Consent of the interested party (enabled by article 6.1. GDPR)

4. Manage email communications with interested parties

  • Consent of the interested party (enabled by article 6.1. GDPR)

Likewise, all the data collected is necessary for the provision of the service. However, those data that are marked with an asterisk (*) will be optional. In the event that the mandatory data were not provided, AKRALAB, S.L.U. You will not be able to provide the contracted service.

Rights that assist interested persons

What rights do I have regarding data protection?

You can exercise any of the following rights by communicating it to us at the postal address. AVDA. DE LA ANTIGUA PESETA, 77. POL IND LAS ATALAYAS – 03114 ALICANTE or to the email address indicated in the heading (EVA.NAVARRO@AKRALAB.ES). In any case, according to current regulations, it has recognized:

  • Right to request access to personal data related to the interested party.
  • Right to request its rectification or deletion.
  • Right to request limitation of treatment.
  • Right to object to the treatment.
  • Right to portability.

You can use the following forms to exercise your rights in an easier way, by sending it to us signed and with a document proving your identity, to

What are your rights when you provide us with your data?

Any citizen has the right to obtain confirmation on whether AKRALAB, S.L.U. You are processing personal data that concerns you or not.
Interested persons may access their personal data, rectify them or, where appropriate, request their deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

You can also inform us that the limitation of the processing of your data in which case they will only be processed for the exercise or defense of claims.

Likewise, at any time you can revoke your consent to the data handled by you.
Additionally, you can file a claim with the Spanish Data Protection Agency (AEPD). More information in Section VII of this document.


To which recipients will your data be communicated?

Your data will not be communicated to third companies, except legal obligation. However, in order to have maximum transparency with you, we indicate that,

For the sending of commercial communications we currently use the following tools:

Control Autority

From AKRALAB, S.L.U. We do our best to comply with data protection regulations since it is the most valuable asset for us. However, we inform you that if you understand that your rights have been violated, you can file a claim with the Spanish Agency for Data Protection (AEPD), located at C / Jorge Juan, 6. 28001 – Madrid. More information about the AEPD:


In order to guarantee your privacy and in accordance with art. 22.2 of Law 34/2002 on Services of the Information Society and Electronic Commerce, AKRALAB, S.L.U. (hereinafter AKRALAB), declares to use some ¨Cookies¨.

What are Cookies
The “Cookies” are small files that are downloaded to the user’s terminal (computer, Smartphone, tablet) when accessing a website and that allows the website owner to store or retrieve certain anonymous information on different variables, such as example the number of times the page has been visited by the user.

Types of Cookies that a website can use

According to its owner:

Own cookies: cookies are sent and managed exclusively by the owner of the website.
Third-party cookies: cookies are sent and managed by a different domain (for example Google).

According to its durability:

Session cookies: they store information while the user remains on the site (one session), but are deleted when leaving it, closing the browser or disconnecting the Internet connection.
Permanent cookies: the data that is collected remains stored on the user’s computer after closing the session, and can be consulted by the web server for a certain period of time (until the expiration date of the cookie).

According to its purpose:

Technical cookies: they allow navigation through the website and the use of different options or services.
Analytical cookies: allow monitoring and analysis of user behavior on the websites where they are located, in order to carry out traffic studies to make improvements, make decisions based on statistics, etc.

Types of Cookies used on the site


  • PHPSESSID. Session cookie.
  • __distillery. Cookie used to remember the display of the video.
  • asp_id & asp_phrase. Cookies used by the search engine.
  • cookieconsent_status & cookiescriptaccept. Cookies used for the acceptance of cookies.
  • wrap_visitor_id
  • __zlcmid. Cookie present in the subscription to the newsletter.
  • mailmunch_second_pageview. Cookie present in the subscription to the newsletter. Others in this process are: mp_xxx
  • woocommerce_xxx. Cookies related to the online store and the purchase process.
  • wordpress_xxx & wp-xxx. All of them WordPress cookies to improve navigation and web configuration.

Third-party Cookies:

  • Google cookies:
  • Mailmunch
    Durable (1 year from web access)
    Allows access to the subscription form
    Mailmunch Durable (1 year from web access)

Browsing the website – blocking and / or deletion of cookies

Below we indicate the links of the main browsers and devices so that you have all the information to see how to manage cookies in your browser.

Once all the information provided has been read, AKRALAB, S.L.U. informs the user that if they continue browsing our website without having taken the appropriate measures to personalize their browser (s) to prevent the installation of the cookies used by the same (as has been reported in the previous sections), we understand that you will be giving your informed consent for the use of the aforementioned cookies, in the terms included in article 22.2 of Law 34/2002 on Services of the Company of the Information and Electronic Commerce.

Updating of the Cookies Policy

We may update the Cookies Policy on our website, so we recommend that you review this policy each time you access it, in order to be adequately informed about how and why we use cookies.